What is the best time to come?

Our cats are most active from morning until 2 PM and from 5 PM onward. Visit during these hours if you'd like to see them play and explore!

If you're looking for a calm, quiet experience with little to no crowd, we recommend coming on weekdays (excluding public holidays) — perfect for unwinding with lounging cats and having more space to yourself.

Do I need to make a reservation before visiting?

Reservations are highly recommended as we limit the number of guests per session. You may walk in, but entry will be subject to availability. To avoid disappointment, we suggest booking online or giving us a quick call before coming down.

Are kids allowed to enter?

Yes, children are welcome, but we ask that parents take an active role in guiding their children to follow our house rules. Our space is calm and cat-centered, and your support in helping your child interact respectfully with the cats is essential to ensuring a positive experience for everyone.

If at any point we feel that the safety or well-being of our cats is compromised, we reserve the right to end your session early and ask your group to leave.

Do you serve food and drinks?

Each entry includes one complimentary drink, including hot options like coffee.

We also have ice cream cookies available at $6 each, in a variety of flavours — perfect for a little treat during your visit.

What happens if I’m late for my session?

If you're running late, just give us a quick call or WhatsApp to let us know. Your session will begin from the time you arrive, and we’ll do our best to accommodate you based on the remaining time and our next slot availability.

Where are you located?

We’re now located at 551A Balestier Road, Singapore 329868.

The nearest MRT station is Novena, just a 10-minute walk away.
We also have gantry parking within the building, with ample lots available for visitors.
The nearest shopping mall is Zhongshan Mall, just a few minutes down the road.

What payment methods do you accept?

We accept both cash and cashless options, including credit cards, PayWave, and ShopBack Pay.

Are your cats at the cafe for sale?

Our cafe residents are not for sale. However, they may be rehomed when they retire. If you’re keen on purchasing a kitten, please visit our Cattery page to view available Fluffydolls kittens.

Can I bring my own treats or toys for the cats?

We kindly ask that you do not bring any outside food or treats for the cats to ensure their health and safety.
However, you're welcome to bring along clean and safe toys

What breeds of cats do you have, and how many are there?

We currently have 20 resident pedigree cats at Fluffydolls Catfe. You'll get to meet a variety of breeds including Ragdolls, Siberians, Maine Coons, British Shorthairs, and British Longhairs — each with their own unique personality and charm.